Contact VitalPet Labs
For general questions, order help, or policy inquiries, email us. For clinical questions about an active prescription, reply directly to your provider's message in the LocumTele portal.
- Support email
- Pharmacy partner
Rush Pharmacy — rushpharmacy.com
- Provider network
LocumTele — locumtele.org
- Complaints
Email support@vitalpetlabs.com with "Complaint" in the subject line. We acknowledge complaints within 2 business days. See our compliance disclosures.
- Side effects & adverse events
Stop the medication and contact your provider. You may also report to FDA MedWatch or 1-800-FDA-1088.
- Emergencies
VitalPet Labs cannot provide emergency care. If you are experiencing a medical emergency, call 911.